About the Job
Required Qualifications/Experience:
Capturing data requirements, translation of requirements into technical formats, validation of delivered data, management of data updates and maintenance, troubleshooting and problem solving issues
Use their knowledge of requirement documentation, story cards and training scenarios to document system functionality required to support the business. This role will also support training staff in learning the system, create data sheets, training user I.D.’s, etc. to support the design, development and delivery of training
Knowledge & Skills:
- Detailed knowledge and understanding of requirement gathering principles and approaches
- Detailed understanding of data management principles
- Strong ability to effectively communicate between technical and non-technical audiences
- Understanding of advanced Excel functions and features
- Knowledge and understanding of system environments, especially as it relates to training / pre- production
- Superior analytical skills, particularly as it pertains to system data, data formats and data management
- Ability to work independently and as part of a team
- Experience successfully explaining complex technical concepts to non-technical audiences
- Organized
- Facilitation skills
- Strong system writing and technical writing capabilities
- Understanding of Adult Education principles
- Understanding of eLearning principles and practices
Required:
- Minimum 3 years’ experience in business systems analysis and data analysis
- Superior analytical skills, particularly as it pertains to system data, data formats and data management
- Understanding of advanced Excel functions and features
- Experience producing technical documentation for non-technical audiences
- Facilitation skills