Senior Digital Project Manager – Mobile / Loyalty Program (Archive)

Position Title: Senior Digital Project Manager – 6082

Duration: 12 months and possible extension 

Looking for a Project Manager (contract) role with one of the major retail fortune 500 companies.

Must-Have Skills: 

Digital Project Management – (4-5Y)

e-commerce / POS /  Retail preferably Food – (3-4Y)

Mobile App / Loyalty / Frequent Flyer / Points experience is a must! (4-5Y)

Expertise in Excel and MS Project  – (4-5Y)

Flawless English oral/ written/ presentation skill – (>5Y)

NOTE FROM THE HIRING MANAGER:

This individual will have a steep learning curve on a project that has already started (scope is locked, in requirements phase) and we need someone who – from day 1- knows how to organize themselves to get what they need, displays a high level of professional aggressiveness to get time on calendars and updates/answers to their questions so they get up to speed quickly.

The Project Manager has the primary responsibility to apply defined Project Management practices to ensure projects are delivered on time, on budget, in scope, and are relevant to the business objectives.  Key stakeholders include users of the IT solutions, and the leadership of other departments and external partners, and/or the governance/sponsorship group for a specific project.

The successful candidate must display, to some degree, the following core competencies:

• Guest Obsessed: Strives to deliver high-quality products and superior service that exceeds the expectations of our internal and external customers.

• Communication: Demonstrates strong two-way communication skills.  Conveys information and ideas in an open, articulate and timely manner. Considers cultural differences and others’ perspectives when communicating.
• Leads Change and Innovation: Identifies the changing needs of our customers, employees and systems and successfully leads innovation that improves the business.
• Elevates and Champions Talent: Builds the quality of employee base by seeking out the high performers, helping others develop and grow, rewarding high achievement, and supporting the diversity of thought and perspective.
• Plans and Acts Strategically: Develops a clear and compelling vision, strategy, or action plan that is aligned with the organization’s goals.
• Teamwork: Works cooperatively as a member of a team and is committee to the overall team objectives rather than one’s own interest.  Is open to other’s diverse ideas and leverages the team’s differences to achieve results.
• Leading through influence: Positively influences others and collaborates in ways that create alignment and inspire others to take action and/or change perspective.
• Focuses on what matters most: Maintaining a disciplined focus on those things that will have the greatest impact to the business and with greater accountability in delivering results.

PRINCIPAL RESPONSIBILITIES: 

• Manage all aspects of digital app program.
• Experience in the digital/loyalty realm is required
• Responsible to manage functional and technical streams of work, including but not limited to data movement
• Maintain and manage parallel POS projects in order to oversee and report a holistic view of the program.
• Must be able to lead large cross functional technology meetings
• Experience and comfortable in a very fast paced environment
• Regular interactions with stakeholders from numerous market and global groups
• Includes ensuring that different project management disciplines are adhered to (e.g., Change management, communications plan, risk management, issue management, budget management, resource management etc.)
• Participate and/or lead in defining the project management standards/guidelines/discipline for the IT PMO.
• Manages changes in project scope and resource requirements based on change requests and the decisions of the project decision-making body/group.
• Collaborates with key customers to ensure client expectations are in-line with project goals and objectives.
• Manages costs and resource allocation among projects to maintain overall project budgets.
• Collaborates with the project team and/or Project Leaders to track the project’s progress against the project plan and collectively adjust the project plan to ensure effective completion based on defined project success measures.
• Reports to project sponsors and IT management the status of the project(s).
• Strives to maintain an understanding of other technology and/or business initiatives outside of current projects to ensure alignment and integration where possible.
• Drives issue resolution through issue and risk management.  Escalates issues to the decision making body appropriate.
• Facilitates an after-action review of the project to gather lessons learned.
• Share lessons learned with other project managers, stakeholders and methodology owners.
• Collects and analyzes actual costs, time and scope delivered against the plan.

People/Relationship Management:

• Identifies the people requirements and skill sets required to meet project goals.
• May effectively supervise, manage performance, and ensure staff development for direct reports.
• Supports the succession planning process within the organization.
• Builds strong relationships between teams within IT and between IT and related business teams.
• Maintains professional relationships with peers in other corporations and outside organizations.

REQUIRED SKILLS AND QUALIFICATIONS: 

• Post-secondary university degree in Technology/Business Administration/Project Management/Engineering or equivalent
• A minimum of 5 years of successful Technology Project Management experience
• Proven communication and interpersonal skills with an ability to develop strong relationships and collaborate, build consensus, problem solve, partner and act as a valued team member with internal and external stakeholders.
• Proven technical and business development skills with the ability to plan and lead teams through design, develop, test, document, deploy & supporting high-quality solutions.
• Excellent knowledge of MS Project, SharePoint, and MS Office products is required.
• Proficient in Systems Development Life-Cycle concepts.
• Experience working in a PCI, Retail Environment preferred.

• PMP Certification preferred